Copy of FAQs

Please reach out to us at our email if you have any questions about your order at rollybdollycustomers@gmail.com Social media Direct Messages are not checked often and contacting us in this method will result in a delayed response. All messages in regards to your order should be sent through email. We are not accountable for unresolved order issues if contacted via DM. 

What material are the bonnets made of?
Material: Satin
Size: 12-14 inches diameter 
Double-sided for more protection for your hair. 

 
What payment methods do you accept?
We accept Discover, Visa, Mastercard, and American Express. We also accept, ApplePay and Google Pay. 

 

What is a Preorder?

Ordering a item or merchandise before it is available, with the understanding that it will be shipped later. Our production time frame is 30-40 days but is subject to change. We will do our best to keep our customers updated on production. We do not offer cancellations on pre-orders all sales are FINAL.

 
Do we take order cancellations & returns:
Unfortunately, RollyBabyDolly has a no refund/cancellation/return policy. Refunds are solely given at the owner's discretion! We apologize for the inconvenience. 
 
If you have any concerns about an order, please email us at rollybdollycustomers@gmail.com